Cancellation policy

Some items in our store may be offered as subscriptions, pre-orders, or try-before-you-buy purchases. This Cancellation Policy explains how you can change or cancel these types of purchases.

SUBSCRIPTIONS

When you purchase a subscription, you will receive recurring deliveries based on the subscription duration and delivery frequency you select.

Your payment details will be stored securely, and you will be charged for each scheduled delivery unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their duration. You may cancel your subscription if you do not want it to renew.

You may cancel or change your subscription at any time before your next scheduled billing date. Your order-confirmation emails include links to your order and subscription-management portal.

Once a subscription renewal has been charged and begins processing, the order cannot be canceled. However, you may return the product unopened in accordance with our Refund Policy.

Please review our Refund Policy for additional information regarding returns and refunds.

PRE-ORDERS

When you purchase a pre-order, you are purchasing an out-of-stock or soon-to-be-available product that is not yet in inventory.

We may collect no payment or a partial deposit at checkout, securely store your payment method, and charge the full or remaining balance at a later date when the product becomes available.

You may cancel a partially paid pre-order that has not yet been fulfilled.

Once a pre-order has been fulfilled or begins processing for shipment, it can no longer be canceled. You may still request a full or partial refund where eligible under our Refund Policy.

Please review our Refund Policy for additional information regarding returns and refunds.

TRY BEFORE YOU BUY

When you purchase a try-before-you-buy item, we may authorize your payment method before fulfilling your order.

You will have a specified period to decide whether you want to keep the item. The applicable trial period and any related conditions will be disclosed at checkout or in your order confirmation.

If you do not return the item within the specified trial period, your payment method will be charged for the full purchase amount.

To avoid being charged, eligible items must be returned in accordance with the return instructions and within the specified trial period.

BUSINESS INFORMATION

FEM+
401 East Jackson Street
Tampa, FL 33602, United States

Email: support@tryfemplus.co
Hours: Monday to Friday, 9:00 a.m.–5:00 p.m. EST