Privacy policy
Last updated: July 28, 2026
PRIVACY POLICY
This Privacy Policy describes how FEM+ ("we," "us," or "our") collects, uses, and discloses your personal information when you visit tryfemplus.co (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site collectively, the "Services."
For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depend on how you interact with our Site and use our Services.
When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can reasonably be associated with you. The following sections describe the categories and specific types of personal information we collect.
INFORMATION WE COLLECT DIRECTLY FROM YOU
Information that you directly submit to us through our Services may include:
— Contact details, including your name, address, phone number, and email address.
— Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
— Account information, including your username, password, security questions, and other information used for account security purposes.
— Customer-support information, including the information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
INFORMATION WE COLLECT ABOUT YOUR USAGE
We may automatically collect certain information about your interaction with the Services, referred to as "Usage Data."
To do this, we may use cookies, pixels, and similar technologies collectively referred to as "Cookies."
Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
INFORMATION WE OBTAIN FROM THIRD PARTIES
We may obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:
— Companies that support our Site and Services, such as Shopify.
— Our payment processors, which collect payment information such as bank account information, credit or debit card information, and billing addresses to process your payment, fulfill your orders, and provide the products or services you have requested.
Our payment processors include Shopify Payments and Shop Pay. Any payment-card information you provide at checkout is collected and processed directly by these processors in accordance with their own privacy policies.
You can review Shopify Payments' privacy policy at:
https://www.shopify.com/legal/privacy/consumers
You can review Shop Pay's privacy policy at:
https://shop.app/legal/privacy
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and Cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also review the section titled "Third-Party Websites and Links."
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products and Services
We use your personal information to provide the Services and perform our contract with you, including to:
— Process your payments.
— Fulfill your orders.
— Send notifications related to your account, purchases, returns, exchanges, or other transactions.
— Create, maintain, and manage your account.
— Arrange for shipping.
— Facilitate returns and exchanges.
— Provide other features and functionalities related to your account.
We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail and to show you advertisements for products or services.
This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
If you are a resident of the European Economic Area, the legal basis for these data-processing activities is our legitimate interest in selling our products under Article 6(1)(f) of the General Data Protection Regulation.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else.
If you believe your account has been compromised, please contact us immediately.
If you are a resident of the European Economic Area, the legal basis for these data-processing activities is our legitimate interest in keeping our website secure for you and other customers under Article 6(1)(f) of the General Data Protection Regulation.
Communicating With You and Improving Our Services
We use your personal information to provide customer support and improve our Services.
This is in our legitimate interests so that we can respond to you, provide effective services, and maintain our business relationship with you under Article 6(1)(f) of the General Data Protection Regulation.
COOKIES
Like many websites, we use Cookies on our Site.
For specific information about the Cookies Shopify uses to power our store, please review:
https://www.shopify.com/legal/cookies
We use Cookies to power and improve our Site and Services, including to remember your actions and preferences, run analytics, and better understand how users interact with the Services.
We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertisements displayed on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to remove or reject Cookies through your browser controls.
Please keep in mind that removing or blocking Cookies may negatively affect your experience and may cause some Services to work incorrectly or become unavailable.
Our website also recognizes the Global Privacy Control signal, which enables you to opt out of certain uses or disclosures of your information.
If you notify us of your preference through Global Privacy Control, we will treat the signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device.
To learn more about Global Privacy Control, visit:
https://globalprivacycontrol.org
Other than Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to third parties for contract-fulfillment purposes, legitimate business purposes, and other reasons subject to this Privacy Policy.
These circumstances may include:
— Sharing information with vendors or other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
— Sharing information with business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
— Sharing information when you direct us, request that we do so, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social-media widgets or login integrations.
— Sharing information with our affiliates or within our corporate group when necessary to operate our business.
— Sharing information in connection with a business transaction such as a merger, acquisition, restructuring, or bankruptcy.
— Sharing information to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests.
— Sharing information to enforce applicable terms of service and protect or defend the Services, our rights, and the rights of our users or others.
During the past 12 months, we have disclosed the following categories of personal information for the purposes described above:
— Identifiers, such as basic contact details and certain order and account information, disclosed to vendors, service providers, business and marketing partners, and affiliates.
— California Customer Records statute information, such as basic contact details and certain order and account information, disclosed to vendors, service providers, business and marketing partners, and affiliates.
— Commercial information, such as order information, shopping information, and customer-support information, disclosed to vendors, service providers, business and marketing partners, and affiliates.
— Internet or other similar network activity, such as Usage Data, disclosed to vendors, service providers, business and marketing partners, and affiliates.
— Geolocation data, such as locations determined through an IP address or other technical measures, disclosed to vendors, service providers, business and marketing partners, and affiliates.
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we may share personal information for advertising and marketing activities.
During the preceding 12 months, we have "sold" or "shared," as those terms are defined under applicable law, the following categories of personal information for advertising and marketing activities:
— Identifiers, such as your name, email address, and phone number, shared with business and marketing partners.
— Commercial information, such as records of products or services purchased, shared with business and marketing partners.
— Usage Data shared with business and marketing partners.
THIRD-PARTY WEBSITES AND LINKS
Our Site may provide links to websites or other online platforms operated by third parties.
If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness, or reliability of information found on those websites.
Information you provide in public or semi-public venues, including information you share through third-party social-networking platforms, may also be viewable by other users of the Services or users of those third-party platforms.
Our inclusion of a third-party link does not, by itself, imply an endorsement of the content on that platform or its owners or operators, except as otherwise disclosed through the Services.
CHILDREN'S DATA
The Services are not intended for use by children, and we do not knowingly collect personal information from children.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.
In addition, information you send to us may not be secure while it is in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on several factors, including whether we need the information to:
— Maintain your account.
— Provide the Services.
— Comply with legal obligations.
— Resolve disputes.
— Enforce applicable contracts and policies.
YOUR RIGHTS
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights are not absolute, may apply only in certain circumstances, and may be declined where permitted by law.
Right to Access or Know
You may have the right to request access to personal information we hold about you, including details about how we use and share your information.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
You may have the right to direct us not to "sell" or "share" your personal information or to opt out of processing your personal information for purposes considered "targeted advertising" under applicable privacy laws.
If you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically treat the signal as a request to opt out of the sale or sharing of information associated with the device and browser you use to visit the Site.
Restriction of Processing
You may have the right to ask us to stop or restrict our processing of your personal information.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may have the right to withdraw that consent.
Appeal
You may have the right to appeal our decision if we decline to process your request. You may do so by replying directly to our denial.
Managing Communication Preferences
We may send you promotional emails. You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails.
If you opt out, we may still send you non-promotional emails, such as messages regarding your account or orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact information below.
We will not discriminate against you for exercising any of these rights.
We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an authorized agent, we may require proof that you have authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.
We will respond to your request within the period required under applicable law.
COMPLAINTS
If you have a complaint regarding how we process your personal information, please contact us using the contact information below.
If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data-protection authority.
INTERNATIONAL USERS
Please note that we may transfer, store, and process your personal information outside the country in which you live.
Your personal information may also be processed by our staff, third-party service providers, and business partners located in other countries.
If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant authority in the United Kingdom, as applicable, unless the information is transferred to a country determined to provide an adequate level of protection.
CONTACT
If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any rights available to you, please email us at support@tryfemplus.co.
For purposes of applicable data-protection laws, unless explicitly stated otherwise, FEM+ is the data controller responsible for your personal information.
BUSINESS INFORMATION
FEM+
401 East Jackson Street
Tampa, FL 33602, United States
Email: support@tryfemplus.co
Hours: Monday to Friday, 9:00 a.m.–5:00 p.m. EST