Shipping policy

At FEM+, we are committed to fast and reliable shipping so you can start experiencing the benefits of FEM+ products as soon as possible.

PROCESSING TIME

All orders are processed within 1–2 business days after purchase.

SHIPPING TIMES

We currently ship to the following regions:

— United States: 5–8 business days after processing

— United Kingdom: 5–8 business days after processing

DELAYS

In rare cases, external factors may cause shipping to take longer. If your order is delayed, please contact us at support@tryfemplus.co, and we will be happy to assist you.

SHIPPING DELAYS & REFUND REQUESTS

If your order is delayed due to unforeseen shipping-carrier issues, we kindly ask you to wait up to 25 business days before requesting a refund or replacement.

Our 30-day money-back guarantee begins on the date your order is delivered, not the purchase date.

RETURNS PROCESSING

Please allow up to 48 hours for inspection after we receive your return. Once approved, refunds are processed within 7–10 business days and issued to your original payment method.

Please review our Refund Policy for complete eligibility terms.

TRACKING YOUR ORDER

A tracking number will be emailed to you once your order ships. Tracking updates may take a few days to appear, but your FEM+ order is on its way.

WRONG ADDRESS OR MISSING INFORMATION

Customers are fully responsible for providing an accurate and complete shipping address at checkout.

We are not liable for delivery issues, delays, or losses resulting from incorrect or incomplete address information.

If a package is returned due to an address error, any additional shipping costs will be charged to the customer.

No refunds will be issued for failed deliveries caused by inaccurate or incomplete address details.

ORDER CHANGES & CANCELLATIONS

First-Time Orders

First-time orders may be modified or canceled within 24 hours of purchase.

After this 24-hour window, orders are automatically processed and sent to fulfillment. Once processing begins, no further changes, modifications, or cancellations can be made.

Subscription Orders

Subscription orders are billed automatically on the scheduled renewal date.

Changes or cancellations must be submitted before the next billing date. Once a subscription payment has been successfully processed, the order will ship as scheduled.

You may still return the unopened product under our standard return process.

Customers may update or cancel future renewals at any time.

NEED HELP WITH YOUR SHIPMENT?

If you have questions about the status of your order, contact our customer-support team at support@tryfemplus.co, and we will be happy to assist you.

BUSINESS INFORMATION

FEM+
401 East Jackson Street
Tampa, FL 33602, United States

Email: support@tryfemplus.co
Hours: Monday to Friday, 9:00 a.m.–5:00 p.m. EST